October "Snakebites"
Unrealistic expectations: Part 2
Last time we talked about the difference in attitudes between managers and the working folks. Attitudes reflect expectations, and as we are most comfortable if we know what is expected, let’s take a look at expectations in writing: Our agreements. As we talked about last time, our work is defined by agreements; contracts in the legal sense. Therefore, the first place to look for improvement in these situations is how our agreements are working. Is it realistic to expect employees to know their agreements? Yes, but how many of you know your agreements well enough to defend them against an ignorant company officer? The fact is, many company officers these days are not from the ranks, don’t understand and could care less about our agreements. The carriers encourage this, so is it realistic to expect these folks to understand our agreements? Maybe, if you put it to them in a realistic manner, they might understand. The other day I spoke with an MTO who told me up front, “We only violate the agreements when we’re in a bind and have to get the trains going.” (On the UP this is all the time) Wrong! I wanted to tell him the story of the bank that held his mortgage. How they were in a bind and needed some extra cash for new investments and upped his payment by $500. Asked him how he would feel about that sort of thing. “Hell, No!” he says, “They can’t do that, we have a contract!” Guess what, pal? A labor agreement is a contract, too. And as representatives of the corporation that signed that agreement, those officers are bound legally to honor it. But there’s a problem. They can get away without honoring it. The Railway Labor Act, written to preserve national security over 65 years ago, is still the basis of grievances for America’s railroad labor folks. Problem is, the grievance system has become so corrupted by the carrier’s maneuvers and the unions having been put in ever weaker positions that the RLA doesn’t work any more, except for the stalling tactics employed by the carriers. Today you’re more likely to see any and every claim denied without consideration, at least twice. Then we appeal these claims to the General Committee and they bundle up mine, yours and every one else’s and take them to a neutral who really wants to keep his cushy job. And not wanting to be fired by either the union or the carrier, he tries to please everyone. By the way, this takes the better part of a year. It’s like a loan to the carrier. Maybe half get paid, which means that no matter the merit of your claim, if the “neutral” blows yours off, you lose. Your work for nothing. Feel better now? The fact is, the carriers have negotiated
agreements for the last twenty or so years which they had no
intention of honoring or abiding by. If you think otherwise,
look at the ’85, ‘91 ’96 national agreements, most of
the hub agreements since the merger and the merger agreement
itself. Also, ask any union officer who handles claims.
And then look at what really happens. Report from the Northwest HEY SARGE, UPDATE FROM THE PORTLAND SERVICE UNIT.... THIS IS HOW THE EWE PEE RUNS UP THE HILL OUT OF EUGENE... 09/12/00--3 BIG ROAD UNITS, 6 CARS... THE DISPATCHER HEADS THEM INTO THE SIDING AT OAKRIDGE, 47 MILES WEST OF EUGENE. THEY HAVE BEEN ON-DUTY FOR 2 HOURS. DISPATCHER TELLS THEM TO WAIT FOR HELPER... CREW INFORMS DISPATCHER THAT THEY HAVE 3 UNITS AND ONLY 6 CARS, NO HELPER NEEDED.. HE TELLS CREW 2 WAIT PATIENTLY, THEY WAIT 6 HOURS.. THE LIGHT FINALLY COMES ON... CREW IS INSTRUCTED TO TIE DOWN TRAIN AND DEADHEAD TO K-FALLS... UPON ARRIVAL K-FALLS CREW IS INSTRUCTED TO CALL DISPATCHER AND THE TRAINMASTER TO FIGURE OUT WHO'S AT FAULT...I WILL KEEP U POSTED... (You STILL can’t spell stupid without UP) BFD (ever notice how somebody always has to be at fault?) We Get Letters Dear Snake, Griever’s Corner Got an e-mail the other day from a
purveyor of SP memorabilia. You know, T-shirts, caps, pins &
etc. Says his sales have dropped off since the merger.
Are we on the way to being forgotten? The old SP may be
gone but there are still a lot of us out here who remember “The
good old days.” Remember when it was fun to come to
work? Remember when your kid went to school with your crew
dispatcher’s kid? Remember when your neighbor was an
employee, too? Remember when we took pride in doing a good
job? Remember when railroading was a
good-paying job that meant something? I don’t think it’s
a good idea to live in the past. But I also don’t think it’s a
good idea to be treated like trash, looked upon as a liability and
cheated of our rightful, contractually agreed upon wages just so
some “manager” in Omaha or wherever can satisfy his sick little
mind that he is “in charge” of all these people. The
pencil pushing drones who think they run the railroad from the
dullest city on earth have no idea of the kind of mess they have
made of things out here in the real world. Union Pacific
stock is once again hovering around the dumpster. Way
to go, Dick. How about another bonus, you could sure use it.
Why don’t you stop listening to the bullshit your managers send
up to you? Check it out for yourself. In
the meantime, operations are going to hell, the railroad is run
pretty much by incompetents and the real professionals are being
ignored. Do they still hire real railroaders to be
Superintendents? I doubt it. Or Vice-Presidents? Not
likely. We now live in the age of the number-cruncher.
Let’s just fix everything by jacking up the numbers and cutting a
few more jobs. I think the tide has turned, friends, and not
for the better. Work safe, follow the rules and look out for
each other! Quote of the Month You start with a full bag of luck and an
empty bag of experience. The trick is to fill the bag of experience
before you empty the bag of luck. Poetry Corner In an effort to add a little (very little
) class and culture to our publication, we present from time to
time the musings of our poet laureate, aka the
“Raggedy-Assed Switchman.” Our Spies are Everywhere DeptIn Union Pacific I've found (Recently discovered in the shredder room at Foothills, the following memo was slipped to your editor. FROM: IKE We think you’re doing a great job in Roseville. Everyone here on the 12th floor, from Dick D. (recently defrosted for the Republican Convention) to our obscurantist bean counters imported from the Tabernacle, is behind you 100%. Your daring and innovative cost-cutting measures are sure to become part of the constantly rewritten history of the UP. Indeed, the boldness of your plans is matched only by your sheer lack of concern for the efficient use of pricey Distributed Power locomotives, mechanical dep’t personnel, clerks, yardmasters and all of those other less-than-pliable union types who play an important role in maintaining customer satisfaction –and carloadings. But hey, let’s get serious. If we burn up a few dozen engines so we can abandon Bakersfield, freeze out marginal shippers (any company not generating 142 carloads per year is toast), close yards, demote or eliminate whole classes of employees, originate locals hundreds of miles from where trains should logically be made up, and force our “associates” to bounce all over the system to protect jobs—when we’re not citing them for discipline or laying them off—then more power to you. Dan, you’re well on the way to confirming what I’ve said all along: UP’s number one customer is UP management. Who else should benefit from an improved bottom line but our top officers? After all, we’ve proved that customers are not part of the profit equation. We’re counting on you to spare no expense to save money. By the way, there’s a big bonus in it for you---if you don’t blow it. Speaking of bottom line matters, after a round of golf at my mostly all-white country club, the boys and I came up with a great idea. Let’s sell some of our employees to the BNSF! Your plans will render quite a few folks surplus, and since we more or less own them, we can use them to raise funds for new locomotives or something similar. UP EMPLOYEES, OUR NUMBER ONE ASSET. Kind of gives that tired bit of corporate claptrap a new twist, don’t you think? Danny boy, the pipes are playing your tune. But like Caesar, beware the Ides of March. If anything disturbs The Big Plan, you’ll find yourself polishing shoes and running a paper shredder in Pine Bluff. Oh, by the way, I’ve attached your
letter of resignation. Just in case. Feel free to sign and
date it when the time is right. Remember to remove your tie
before using the knife. |
SNAKEBITES is published as a public nuisance by the Roseville switchmen. Any resemblance to the characters portrayed here and someone in the real world is probably an accident, but we do get it right once in a while. Contributions are always welcome, provided you work for free and enjoy having your stuff ripped to pieces by our editor. |