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This page is in place to inform and warn potential customers of Accurate Guttering
located in Racine, Wisconsin. I hired this company in late 1998 to install
new gutters on a garage and to also clean the gutters on my two story home.
I also had them install a product to the gutterscalled 'gutter guard' to keep
them clean. It is esentially a little metal roof for the gutter with louvered slots cut
into it to allow watertopass throughinto the gutter while keepingout leaves and other debris.
This product was not installed properly. The ends of the gutters
were not capped off at all. This has left a gap that sparrows and blackbirds have found
to be a perfect size for them to fit into. What has resulted is several (read many)
birds have moved into my gutters! All of my gutters. The amount of material
that they have taken into the eves is now to the point where water flows over the top.
I called Accurate Guttering in early 1999 when I first observed the problem.
They refused to even come and take a look. In fact, the woman I talked to became
quite rude. I still made several more attempts to get them to stand behind their product.
No luck.
In the Spring of 2000 I noticed the birds were coming back to roost. I also had a
problem with a loose gutter. So I called Accurate Guttering to get a quote for
this loose gutter. When the owner came to give me a bid, I brought up the bird situation.
He saw the birds entering the gutters and assured me that he would take care of it.
Needless to say... he didn't.
I paid Accurate Guttering good money to clean, then install a product to my gutters to keep them that way.
What this Contractor has done has given me a whole new problem that he has refused to resolve.
It is pretty ironic that a product that is designed to keep a gutter clean has actually brought more
debris into the gutter (via the birds that live in them) through a poor installation of that product.
This is poor business in the worst sense. I guess I will have to hire a different
contractor to fix what Accurate Guttering messed up. I hope that I can save you from the same
problem.
Brad Lesnick
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