CWL Publishing Enterprises The CWL Training and Performance Resources Page Features: Overview of The 1998 ASTD Training and Performance Yearbook Link to Other books on quality by John Woods and Jim Cortada Link to Quotes on Managing Link to Training, Performance, and Quality Web sites and discussion lists Links to articles on training and performance improvement The 1998 ASTD Training and Performance Yearbook McGraw-Hill This book, sponsored by the American Society for Training and Development, has two purposes: 1. To provide an annual documentation of the most useful ideas, practices, technique and case studies in the field of training and performance technology. 2. To serve as an annually updated and revised reference to publications, organizations Internet discussion lists, Web sites, and other sources of information that will help you do your job more efficiently and effectively. It includes over 45 articles—reprints from many different sources and original written for this book. It will keep you current on what the leading names in the field of performance technology are thinking and recommending to help assure that employees have the information and training to perform at their highest levels. In the table of contents just below, the green dot () indicates an original article. TABLE OF CONTENTS PART ONE. BACKGROUND FOR TRAINING AND PERFORMANCE Through an Evaluator's Eyes: A Vision of HRD, Dale M. Brethower Classics in Training and Performance A Leisurely Look at Worthy Performance, Thomas F. Gilbert Reinventing the Profession, Patricia Galagan PART TWO. TRAINING, PERFORMANCE, AND ORGANIZATIONAL STRATEGY People-First Strategies Get Implemented, Arthur D. Wainwright Learning Organizations Come Alive, Martha A. Gephart, Victoria J. Marsick, Mark E. Van Buren, and Michelle S. Spiro Rating Jobs Against New Values, Jennifer Laabs A Return to Good Manners: Training in Social Skills to Gain a Competitive Edge, Carla Joinson Open-Book Management: Its Promise and Pitfalls, Tim R.J. Davis A Flight Plan for Success, Gillian Flynn PART THREE. IMPLEMENTING TRAINING STRATEGIES Analysis and Design Are Objectives Passé? Danny Langdon Performance Analysis: Doing the Right Thing Right, Allison Rossett An Update on Relating Needs Assessment and Needs Analysis, Ryan Watkins and Roger Kaufman A Framework for Re-Engineering Traditional Training: Interactive Training and Electronic Performance Support, Del Wood Restructuring Technical Training Using ISD, John M. Stormes Implementation of Training —Delivery Techniques That Was a Great Class, But ..., Allison Rossett The Brave New World of Executive Coaching, William Q. Judge and Jeffrey Cowell The Ins and Outs of Self-Directed Learning, Timothy G. Hatcher Corporate Home Schooling, JoAnn Greco Dog Day Afternoon: Training Can Be Tough at Times, Bob Filipczak Mentoring for Increased Performance: Steps in the Process, Timothy J. Newby and Judy Corner A Structured Comeback for OJT, Tom Barron Stories at Work, Bonnie Durrance In Search of a Successful Ethics Seminar, William D. Brown Greek to Me: Training Effectively With Unfamiliar Content, Michelle D. Wircenski and Jerry L. Wircenski —Training Examples Linking Performance to the Bottom Line, Karen Mailliard Service Quality, Disney Style, Scott Madison Paton The Road to Performance: Three Vignettes Tom Barron Cooking Up World-Class Training, Ron Zemke Evaluation/Validation Confirmative Evaluation: A New Paradigm for Continuous Improvement, James L. Moseley and David L. Solomon Testing Triage: Maximizing Effectiveness in Assessment with Minimal Investment, Sharon A. Shrock and William Coscarelli Cost-Benefit Analysis Techniques for Training Investments, Werner J. Schmidt Testing Employee Performance: A Review of Key Milestones, Rob Schriver PART FOUR. ELECTRONIC TECHN0LOGY IN TRAINING AND PERFORMANCE The Role of Technology in Improving Performance, Barry Raybould Defining Internet-Based and Web-Based Training, Margaret Driscoll IBT Training: Truths Behind the Hype, Theresa Minton-Ebersole Multimedia as a Quality Solution, Anthony Burns Long-Distance Learning, JoAnn Greco Guess Who's Using EPSS?, Tom Barron PART FIVE. PERFORMANCE IMPROVEMENT Leveraging Commitment to Improve Performance, Timm J. Esque Using Performance Measures to Build Organizational Knowledge, Eric Lesser and Laurence Prusak Improving the Performance of the Training Department Using Human Performance Technology, Kathleen Whiteside Solving Motivation Problems at Work, Donna J. Price and Daniel V. Blair No More Sheep Dipping: Developing Learning Support Systems, Carlene Rinehart The Role of Management Intervention in the Development of Empowered Work Teams, Bob Carroll Getting to the Heart of Performance, Byron Stock Partnerships Help a Company Manage Performance, Milan Moravec, Ron Juliff, and Kathleen Hesler Study Clarifies Job-Rotation Benefits, Lisa Cheraskin and Michael A. Campion Portable Wisdom: A New Key to Employee Loyalty, Chip R. Bell Curving Toward Performance: Following a Hierarchy of Steps Toward a Performance Orientation, Cliff Hallberg and Rich DeFiore It Takes Values to Capitalize on Change, Gillian Flynn Using Flowcharts for Performance Improvement, Gordon Sellers PART SIX. RESOURCES FOR TRAINING AND PERFORMANCE IMPROVEMENT Annotated Bibliography of Books and Articles Training and Performance Resources On-Line Directory of Magazines, Journals, and Newsletters Directory of Associations and Organizations Calendar of Major Meetings, 1998 Would you like to place an order for the 1998 ASTD Training and Performance Yearbook? Go here Would you like to know more about ASTD? Go here Sample articles from The ASTD Training and Performance Yearbook Level IV Evaluation: Why, What, & How, by Dale Brethower From Training to Performance: Pre- and Post-Training Activities to Increase Transfer, by Timm J. Esque The ASTD Training and Performance Yearbook includes lots more articles like these designed to help HR professionals help employees improve their performance. Other books developed by CWL Publishing Enterprises that can help you improve performance: Qualitrends: 7 Quality Secrets That Will Change Your Life McGraw-Hill Encyclopedia of Quality Terms & Concepts The Quality Yearbook, 1998 Edition Supervision TQM for Information Systems Management Sales Games and Activities for Trainers TQM for Sales and Marketing Management And also be sure to visit Our page of quotes from many different sources on managing and functioning in organizations Our list of links to Internet resources CWL Publishing Enterprises 3010 Irvington Way Madison, WI 53713-3414 Phone: 608 273-3710 Fax: 608 274-4554 Comments, questions, suggestions? Write us! CWLPubEnt@execpc.com Return to the CWL Publishing Enterprises Homepage