The Knowledge Management Yearbook is a new book developed by Jim Cortada and John Woods for Butterworth-Heinemann, the leading publisher in the field of knowledge management. Organized around themes, such as the tacit and explicit nature of knowledge, knowledge-based strategies, organizational learning, and knowledge management tools, this book gives readers a current and high quality review of knowledge management principles and practices. It features articles by the best thinkers and practitioners in the field and includes numerous case studies showing how companies like IBM and Buckman Labs use knowledge to increase business, improve efficiency and enhance customer satisfaction. Contents Part One. The Nature of Knowledge and Its Management What's Up with Knowledge Management: A Personal View, Laurence Prusak (original article) Classics in Knowledge Management The Use of Knowledge in Society, Frederick A. Hayek The Tacit and Explicit Nature of Knowledge Tacit Knowledge, Karl E.Sveiby Some Explicit Thoughts on Tacit Learning, Bonnie Durrance A Knowledge Management Ecology The Concept of "Ba": Building a Foundation for Knowledge Creation, Ikujiro Nonaka and Noboru Konno A Framework for Creating a Sustainable Knowledge Management Program, David Snowden Organizational Intelligence: What Is It, and How Can Managers Use It? William E. Halal Incorporating the Tools of Creativity into Quality Management, Paul E. Plsek Part Two. Knowledge-Based Strategies Successful Knowledge Management Projects, Thomas H. Davenport, David W. De Long, and Michael C. Beers The Knowledge Agenda, David Skyrme and Debra Amidon Intellectual Capital = Competence x Commitment, Dave Ulrich Achieving Consistency of Purpose, Cynthia A. Lengnick-Hall and James A. Wolff Part Three. Knowledge Management and Organizational Learning Shedding Light on Knowledge Work, Kimball Fisher and Mareen Duncan Fisher Knowledge-Intensive Firms, Raimo Nurmi Using Reflection to Leverage Learning, Marilyn W. Daudelin and Douglas T. Hall Toward a Technology for Organizational Memories, Andreas Abecker, Ansgar Bernardi, Knut Hinkelmann, Otto Kühn, and Michael Sintek The Collection and Codification of Knowledge and Learning Packaging Knowledge, Paul S. Myers and Richard W. Swanborg, Jr. Instant Information Access: Redefining the Workplace, Kenneth W. Volgman Capturing and Packaging Knowledge, Chris Bednar A Method for Achieving Symbiosis Among Intellectual Assets, David Snowden The Transfer of Knowledge in an Organization Strategic Stories: How 3M Is Rewriting Business Planning, Gordon Shaw, Robert Brown, and Philip Bromiley Can We Talk? Charlotte Roberts Moving Up Through Mentoring, Shimon-Craig Van Collie Implementing the Effective Management of Knowledge Why Knowledge Programs Fail: A CEO's Guide to Managing Learning, Charles E. Lucier and Janet D. Torsilieri The Rules of the Game, Simon Trussler Tapping Intellectual Capital, Edward Wakin The State of the Notion: Knowledge Management in Practice, Rudy Ruggles Ringing Up Intellectual Capital, Thomas Lewis Brown The Role of the Chief Learning Officer, Steve Kerr The Collective Power of Employee Knowledge, Michelle Neely Martinez The Teaching Organization, Noel M. Tichy and Eli Cohen Information 101: It's Not What You Know, It's How You Know It, Herbert A. Simon Capitalizing on Intellectual Assets, Kuan-Tsae Huang Turbocharging Business Processes with Knowledge, Dennis Bengston and Eric Lesser Part Four. Knowledge Tools, Techniques, and Processes Information Technology Knowledge Management: From Terra Incognita to Terra Firma, Carl Frappaolo and Wayne Toms Networking Your Knowledge, Daniel R. Tobin Knowledge Management's Killer App, Sacha Cohen Using AI in Knowledge Management: Knowledge Bases and Ontologies, Daniel E. O'Leary Getting Smart with Business Intelligence, Peter Ruber Measuring Knowledge Management Effectiveness Harnessing the Power of Intellectual Capital, Laurie J. Bassi Part Five. Knowledge Management References A Guide to the Literature, 1996-1998, Eric Lesser Directory of Knowledge Management Resources On-line Directory of Knowledge Management Organizations Directory of Periodicals Dealing with Knowledge Management The Language of Knowledge, The Delphi Group Quotes on Knowledge Management and Organizational Learning Would you like to order a copy of The Knowledge Management Yearbook 1999-2000? Go here Read Larry Prusak's original lead article for the yearbook, "What's Up with Knowledge Management: A Personal View." Click here If you're interested in other aspects of effective management here are some other projects developed by John Woods and Jim Cortada and CWL to check out: The 1999 ASTD Training and Performance Yearbook The Quality Yearbook, 1999 Edition The Briefcase Books Series, six new books on basic management topics. Supervision, a college text with the theme of the "systems view" of organizations. TQM for Information Systems Management Ten Minute Guide to Teams and Teamwork Best Practices in Customer Service CWL Publishing Enterprises 3010 Irvington Way Madison, WI 53713-3414 Phone: 608 273-3710 Fax: 608 274-4554 Comments, questions, suggestions? E-Mail CWLPubEnt@execpc.com Return to the CWL Publishing Enterprises Homepage